Terms of service

This website is operated by Tooth Pixies Pty Ltd (“Tooth Pixies”, “we”, “us” or “our”). Throughout the site, the terms “we”, “us” and “our” refer to Tooth Pixies Pty Ltd.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions and policies referenced herein.

If you do not agree to these Terms, you may not access the website or use any Services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

By using this site, you confirm that you are at least the age of majority in your place of residence, or that you are using the site under the supervision of a parent or guardian.

You agree not to use our products or Services for any unlawful or unauthorised purpose, and not to violate any applicable laws, including copyright laws.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone at any time.

You agree not to reproduce, duplicate, copy, sell or exploit any portion of the Service or content without express written permission from us.

SECTION 3 – ACCURACY OF INFORMATION

We do our best to ensure all information on this site is accurate, however we are not responsible for errors or omissions.

Any reliance on the material on this site is at your own risk.

SECTION 4 – MODIFICATIONS TO PRODUCTS AND PRICING

Prices and product availability are subject to change without notice.

We reserve the right to modify or discontinue any product or Service at any time.

SECTION 5 – PRODUCTS AND SERVICES

Certain products may be available exclusively online and may have limited quantities.

All purchases are subject to our Refund Policy.

We make every effort to display our products accurately, however we cannot guarantee exact colour or display across devices.

SECTION 6 – DIGITAL PRODUCTS

Some of our products are digital in nature, including downloadable content such as storybooks, letters, and audio.

By purchasing digital products:

  • You are granted a personal, non-commercial licence to use the content
  • You may not reproduce, distribute, resell, or share these materials
  • All digital sales are final and non-refundable unless required by law
SECTION 7 – INTELLECTUAL PROPERTY

Tooth Pixies®, including our name, logo, characters, storylines, and all related content, are the intellectual property of Tooth Pixies Pty Ltd and are protected by trademark, copyright, and intellectual property laws.

All content on this website and within our products is provided for personal use only and may not be copied, reproduced, distributed, modified, or used commercially without our prior written consent.

SECTION 8 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion.

You agree to provide current, complete, and accurate purchase information for all transactions.

SECTION 9 – THIRD-PARTY TOOLS AND LINKS

We may provide access to third-party tools or links. We are not responsible for their content, accuracy, or practices.

Use of third-party services is at your own risk.

SECTION 10 – USER CONTENT

If you submit comments, feedback, or content to us, you grant us the right to use, reproduce, and publish such content without restriction.

You agree not to submit content that is unlawful, offensive, or infringes on the rights of others.

SECTION 11 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy

SECTION 12 – PROHIBITED USES

You are prohibited from using the site:

  • For unlawful purposes
  • To infringe intellectual property rights
  • To transmit harmful or malicious code
  • To collect personal data of others without consent

We reserve the right to terminate access for violations.

SECTION 13 – DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available” without warranties of any kind.

We do not guarantee uninterrupted or error-free use of the Service.

SECTION 14 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Tooth Pixies Pty Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service or products.

SECTION 15 – INDEMNIFICATION

You agree to indemnify and hold harmless Tooth Pixies Pty Ltd from any claims arising from your breach of these Terms.

SECTION 16 – TERMINATION

These Terms remain in effect unless terminated by you or us. We may terminate access to the Service at any time if you breach these Terms.

SECTION 17 – GOVERNING LAW

These Terms are governed by the laws of Australia.

SECTION 18 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the site constitutes acceptance of those changes.

SECTION 19 – CONTACT INFORMATION

For questions about these Terms, please contact:

hello@thetoothpixie.com

Tooth Pixies Pty Ltd
PO Box 2581
Southport BC QLD 4215
Australia